A woman in her late forties and her daughter come into the store armed with a barrage of questions about Shaun Tan.
RC: We're looking for her book "Saga".
Me: Saga is not by Shaun Tan. We do have Saga, and we do have a Shaun Tan section but they're not the same thing. Here...
I take her to the Shaun Tan section, and while she's flipping through the sketchbook, I go and get a copy of the first volume of Saga.
RC: But where is...
I hand her Saga.
RC: This isn't by Shaun Tan.
RC: Do you have Saga by Shaun Tan?
Me: It doesn't exist. Or, if it is does, it hasn't been released or mentioned online.
RC frowns at me and starts talking with her daughter while I go back behind the counter and sell things to people.
After a few minutes, she brings the two Shaun Tan books we have up to the counter, having left Saga on the pile of Shaun Tan books. Of course.
RC: What kind of discount do I get?
Me: For what?
RC: Usually when I buy two books, I get a discount.
Me: Really? Where do you shop? I simply must go there.
RC frowns again and buys both books. At full price.