Person knocks on the door ten minutes after I’ve closed. “Hi. I just wanted to let you know that because you are closed, I’m going to your competitor on the next block.”
"Sorry to hear that." I say. "You know they close at the same time, right?"
"No," he says, "they’re open until ten."
"Nope. *WE* are usually open until 10. Unfortunately, not tonight. Sorry." And I close the door. Truth be told, not the least bit sorry.